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Docutron offers Annual Service and Maintenance contracts to customers who wish
to receive upgrades, specific scheduled releases and tier II technical support.
This includes several telephone support options ranging from 5 x 12 to 7 x 24.
Major and minor releases along with customer specific product enhancements are
also included.
Major releases are defined as having additional feature sets and robust development.
Product roadmaps specify quarterly major releases. Minor releases occur on a regular
basis and customers are notified via email of downloads.
With a Docutron Annual Service and Maintenance contract, customers receive considerable
value and safety. Docutron is proud to be among the best software companies in
the world to offer rapid and secure response for document management.
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